Privacy Policy

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Your privacy is critically important to us. It is Blueacrobat’s policy to respect your privacy regarding any information we may collect while using our website at Blueacrobat.com (“Website”) and our software-as-a-service offerings (“Service”) (the Website and Service, collectively, the “Services”) operated by Blueacrobat, Inc. and its affiliates (hereinafter, “Blueacrobat,” “us,” or “we”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Services. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected through our Services, how we may use this information, and under what circumstances we may disclose such information to third parties. This Privacy Policy applies only to information we collect through the Services.

This Privacy Policy, together with the Blueacrobat.com Terms of Use and our SaaS Terms of Service, set forth the general rules and policies governing your use of our Services. Depending on your activities when using our Services, you may be required to agree to additional terms and conditions.

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Website Visitors

Like most website operators, Blueacrobat collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Blueacrobat’s purpose in collecting non-personally identifying information is to better understand how Blueacrobat’s visitors use its Website. From time to time, Blueacrobat may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Website.

Blueacrobat also collects personally-identifying information, for example Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.blueacrobat.com blog posts. Blueacrobat only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

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What Personal Data Does Blueacrobat Collect?

Certain users of Blueacrobat’s Services choose to interact with the Services in ways that require Blueacrobat to gather personally identifying information. The amount and type of personal information that Blueacrobat gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.blueacrobat.com to provide a username and email address.

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Personal Data Sharing

Blueacrobat may share your personal information with third parties for the purposes of operating our business, delivering, improving, and customizing our Services, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law or otherwise with your consent.

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Blueacrobat may share personal information in the following ways:

Within Blueacrobat for purposes of data processing or storage;

With business partners, service vendors, authorized third-party agents, or contractors to provide a requested solution, service or transaction (examples include, but are not limited to: processing of orders and credit card transactions, hosting websites, hosting seminar registration, assisting with sales-related efforts or post-sales support, and providing customer support);
In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company;
In response to a request for information by a competent authority if we believe disclosure is in accordance with or is otherwise required by, any applicable law, regulation or legal process;
With law enforcement officials, government authorities, or other third parties as necessary to comply with legal process or meet national security requirements, to protect the rights, property, or safety of Blueacrobat, its business partners, you, or others, or as otherwise required by applicable law;
In aggregated and/or anonymized form which cannot reasonably be used to identify you; and
If we otherwise notify you and you consent to such sharing.

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Personal Data Security

The security of your Personal Information is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information; however, we cannot guarantee its absolute security.

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Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to provide the Services, comply with our business requirements, legal, accounting or reporting obligations, resolve disputes, protect our assets, and enforce our agreements.

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To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of the personal data, the purposes for which we process the personal data, whether we can achieve those purposes through other means, and any applicable legal requirements.

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Links To External Sites

Our Services may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products, or services.

Protection of Personal Information‍

Blueacrobat discloses personally-identifying information only to those of its employees, contractors, and vendors, and those of its affiliated organizations, that (i) need to know that information in order to process it on Blueacrobat’s behalf or to provide the Services, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, vendors, and affiliated organizations may be located outside of your home country; by using Blueacrobat’s Services, you consent to the transfer of such information to them. Blueacrobat will not rent or sell personally-identifying information to anyone. Other than to its employees, contractors, vendors, and affiliated organizations, as described above, Blueacrobat discloses personally-identifying information only in response to a subpoena, court order, or other governmental request, or when Blueacrobat believes in good faith that disclosure is reasonably necessary to protect the property or rights of Blueacrobat, third parties, or the public at large.

If you are a registered user of the Services and have supplied your email address, Blueacrobat may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Blueacrobat and our services. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Blueacrobat takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of personally-identifying information.

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Aggregated Statistics

Blueacrobat may collect statistics about the behavior of users of its Services. Blueacrobat may display this information publicly or provide it to others. However, Blueacrobat does not disclose your personally-identifying information.

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Cookies

To enrich and perfect your online experience, Blueacrobat uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

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A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Blueacrobat uses cookies to help Blueacrobat identify and track visitors, their usage of Blueacrobat.com, and their Website access preferences. Blueacrobat visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Blueacrobat’s Websites, with the drawback that certain features of Blueacrobat’s Websites may not function properly without the aid of cookies.

By continuing to navigate our Website without changing your cookie settings, you hereby acknowledge and agree to Blueacrobat’s use of cookies.

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Children’s Privacy

Blueacrobat does not knowingly collect personal information from children or distinguish visitors to the Blueacrobat website or platform. If you believe that we may have collected personal information from someone under the applicable age of consent please let us know by emailing privacy-requests@blueacrobat.com, and we will take appropriate measures to investigate and address the issue promptly.

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GDPR Compliance at Blueacrobat

If you are using the Services from the EU or where applicable EU data protection laws so provide, you may exercise the following rights regarding your personal data:

The right to be informed – You have the right to be informed where personal data is collected from the data subject;

The right to access – You have the right to request copies of your personal data (we may charge you a small fee for this service);
The right to rectification – You have the right to request that we correct any personal data you believe is inaccurate. You also have the right to request that information you believe is incomplete be completed;
The right to erasure – You have the right to request erasure of your personal data, under certain conditions;
The right to restrict processing – You have the right to request the processing of your personal data be restricted, under certain conditions;
The right to object – You have the right to object to the processing of your personal data, under certain conditions;
The right to data portability – You have the right to request that collected data be transferred to another organization, or directly to you, under certain conditions;

The rights in relation to automated decision making and profiling – You have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her.

If you make a request under GDPR, we have one month to respond to you. If you would like to exercise any of these rights, please contact us through the email or physical address listed below.

Legal Processing Basis

There are several alternative ways in which the lawfulness of a specific case of processing of personal data may be established under GDPR. It is Blueacrobat’s policy to identify the appropriate basis for processing and to document it, in accordance with the Regulation, as follows:

Consent
Performance of a Contract
Legal Obligation
Vital Interests of the Data Subject
Task Carried Out in the Public Interest
CCPA Compliance at Blueacrobat
Your Consumer rights under the CCPA
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Under the CCPA, you may have the following consumer rights:

The right to know about the personal information a business collects about you and how it is used and shared – You may request that businesses disclose to you what personal information they have collected, used, shared, or sold about you, and why they collected, used, shared, or sold that information;
The right to delete personal information collected from you (with some exceptions) – You may request that businesses delete personal information they collected from you and to tell their service providers to do the same;
The right to opt-out of the sale of your personal information – You may request that businesses stop selling your personal information (“opt-out”). With some exceptions, businesses cannot sell your personal information after they receive your opt-out request unless you later provide authorization allowing them to do so again; and
The right to non-discrimination for exercising your CCPA rights – Businesses cannot deny goods or services, charge you a different price, or provide a different level or quality of goods or services just because you exercised your rights under the CCPA.
Additional Rights under California Law

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Residents of the State of California, under California Civil Code § 1798.83, have the right to request, from companies conducting business in California, a list of all third parties to which the company has disclosed their personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an opt-out or opt-in choice for use of their personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise their disclosure choice options.

Blueacrobat qualifies for the alternative option. We have a comprehensive privacy statement, and provides you (including residents of the State of California) with details on how you may either opt-out or opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.

CCPA 1798.140 Data Categories Processed by Blueacrobat:

(A) Identifiers Real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address or other similar identifiers.
(B) Personal information listed in § 1798.80 of the California Customer Records statute Signature, transactional business information e.g. orders, invoices
(D) Commercial Information Records of products or services purchased
(F) Internet or other electronic network activity information Interaction with our Services, applications, or advertisements.
(G) Geolocation Data Location based on IP addresses collected from website
(I) Professional or employment-related information Job Title, Business email, Company NameSubmitting a Request to Exercise Your Rights
If you are a California resident and request information about how to exercise your third party disclosure choices, please contact us by:
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Email at privacy-requests@blueacrobat.com‍

Phone 1-800-695-5721‍

7111 Syntex Drive,

3rd Floor Mississauga, ON, L5N 8C3

Canada

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Do Not Track

Blueacrobat tracks its customers over time and across third party websites to better understand and improve the usability, performance, and effectiveness of the website and to help tailor content or offers.

In addition, some third-party sites keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. Third parties that have content embedded in Blueacrobat’s Website such as a social networking feature, may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific Blueacrobat Website from a certain IP address. Third parties cannot collect any other personally identifiable information from the Blueacrobat Website unless you provide it to them directly. Blueacrobat also uses remarketing services, including Google AdWords, discussed below, and other such services.

At this time Blueacrobat does not respond to Do Not Track (DNT) signals.

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Google AdWords and Other Services for Remarketing

Blueacrobat uses remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or another third-party site. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Any data collected by Blueacrobat will be used in accordance with this Privacy Policy. Any data collected by a third-party will be used in accordance with such third-party provider’s policy, such as Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page. You can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

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Contact Information

If you have any questions about this Privacy Policy. Please contact us via email to privacy-requests@blueacrobat.com

Blueacrobat Headquarters is located at:

88 Blue Jays Way
Toronto, Ontario M5V 0L7

Canada.